Booking Information

Welcome to our Booking Information page, your one-stop resource for a seamless ticket purchasing experience. Here, you’ll find details on concessions, discounts, payment methods, fees, and more to ensure a smooth and enjoyable booking process for your visit to our venue.

Booking line: 0844 770 0593 (Calls to 0844 numbers cost 7p per minute plus your phone company’s access charge.)

Group line: 01253 629666


Box Office

Church Street, Blackpool, FY1 1HU
Box office times vary.
On performance nights the box office will remain open until the events advertised start time. 

Winter Gardens Blackpool are committed to making tickets as affordable as possible for as many people as possible.

When available, concessions are limited by performance, date, time and seating area. They may be withdrawn at any time and are subject to availability. Proof of eligibility will be required upon ticket collection.

From time to time the Winter Gardens Blackpool run special offers/discounts for Priority members, partners and members of the Winter Gardens Trust. They may be withdrawn at any time and are subject to availability. Offers/discounts cannot be redeemed against tickets already purchased and cannot be used in conjunction with any other offers or discounts.

Tickets can be paid for by cash, credit or debit card. Alternative options are available for group bookings, contact 01253 629666 for further information.

No booking fees apply when tickets are purchased in person at box office, tickets are still subject to a £1.75 restoration levy. Online purchases may be subject to a per item service charge and a non-refundable per order delivery fee.

From July 2021 any new events will be subject a Restoration Levy of £1.75 on all tickets purchased both online and in-person at our box office. This Levy will be ring-fenced and go directly into the investment needed in our Grade 2* listed venue. Find out more here.

Some shows may involve flashing lights, loud sounds, and other sensory effects that may not be suitable for all ages. As such, we do not permit Babes in Arms or children under 2 years old unless the show is specifically designed for this age group.

For children over the age of 2, a ticket is required for their own seat, and accompanying adults should be confident that the child can remain seated throughout the performance without being a distraction to others.

For shows aimed at children; the Babes in Arms policy varies per production, this is typically detailed on the event page. Children who fall under the Babes in Arms policy will be able to sit on the parent/guardians lap without their own ticket. If you are unsure about the Babes in Arms policy or suitability of an event contact us on 01253 629600 and our team will endeavour to help with your enquiry. We kindly request that all guests refrain from causing any disruptions during the show, as this may result in refused entry or removal from the venue.

Guests aged 16 and under must be accompanied by an adult aged 18 or over, and must be seated at standing events.

All bookings are subject to terms and conditions, available to view here.

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