Ticket and Membership Information
 Welcome to our helpful ‘Ticket and Membership’ page. Here we will answer all your ticketing and membership queries and ensure you have the best booking journey and event experience. Â
From adding upgrades to your show or concert experience, group bookings, purchasing a Winter Gardens Membership or gift voucher or if your just looking for some FAQs to answer your questions you’ll find it all below.Â
If you’re looking for more general information about your visit like how to get here or park and our opening hours, you can find that on our ‘Your Visit’ page HERE.Â
BOX OFFICE AND TICKET BOOKING
Booking line: 0844 770 0593 (Calls to 0844 numbers cost 7p per minute plus your phone company’s access charge.)
Group line: 01253 629600
Online: www.wintergardensblackpool.co.uk
Box Office |Â Church Street, Blackpool, FY1 1HU
Box office times vary | Open Monday through Saturday from 11:00 AM to 3:00 PM. On event days, the box office reopens from 6:00 PM to 8:00 PM. Please note that the box office is closed on Sundays unless an event is taking place at the venue. Tickets may also be purchased online at any time through our website.
Please note that the venue box office will be closed from 4 August to 10 August 2026. It will reopen at 11:00 am on Tuesday, 11 August 2026.
CONCESSIONS AND DISCOUNTS
Winter Gardens Blackpool are committed to making tickets as affordable as possible for as many people as possible.
When available, concessions are limited by performance, date, time and seating area. They may be withdrawn at any time and are subject to availability. Proof of eligibility will be required upon ticket collection.
From time to time the Winter Gardens Blackpool run special offers/discounts for members, partners and members of the Winter Gardens Trust. They may be withdrawn at any time and are subject to availability. Offers/discounts cannot be redeemed against tickets already purchased and cannot be used in conjunction with any other offers or discounts.
PAYMENT METHODS
Tickets can be paid for by cash, credit or debit card. Alternative options are available for group bookings, contact 01253 629600 for further information.
BOOKING FEES AND RESTORATION LEVY
No booking fees apply when tickets are purchased in person at box office, tickets are still subject to restoration levy (see below). Online purchases may be subject to a per item service charge and a non-refundable per order delivery fee.
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From June 2025 events will be subject a Restoration Levy of £1.95 on all tickets purchased both online and in-person at our box office. This Levy will go directly into the investment needed in our Grade 2* listed venue. Find out more here.
CONDITIONS OF SALE
All bookings are subject to terms and conditions, available to view here.
BABES IN ARMS
some shows may involve flashing lights, loud sounds, and other sensory effects that may not be suitable for all ages. As such, we do not permit Babes in Arms or children under 2 years old unless the show is specifically designed for this age group.
For children over the age of 2, a ticket is required for their own seat, and accompanying adults should be confident that the child can remain seated throughout the performance without being a distraction to others.
For shows aimed at children; the Babes in Arms policy varies per production, this is typically detailed on the event page. Children who fall under the Babes in Arms policy will be able to sit on the parent/guardians lap without their own ticket. If you are unsure about the Babes in Arms policy or suitability of an event contact us on 01253 629600 and our team will endeavour to help with your enquiry. We kindly request that all guests refrain from causing any disruptions during the show, as this may result in refused entry or removal from the venue.
Guests aged 16 and under must be accompanied by an adult aged 18 or over, and must be seated at standing events.
Memberships
With the Winter Gardens Membership Scheme, you can enjoy a range of exclusive benefits and offers for being a loyal visitor to our venue.
Our Membership Scheme offers four different options to cater to your needs and preferences, providing you with a choice of benefits and discounts to enhance your experience at the Winter Gardens. Whether you’re a regular visitor or looking to explore the venue for the first time, our membership options are designed to offer you the best value for money.
Find out more about our Memberships HEREÂ or sign up below.
Gift Vouchers
Give the gift of unforgettable experiences with our versatile and easy-to-use gift cards.
Looking for the perfect present for your loved ones? Look no further! Winter Gardens Blackpool Gift Cards are the ideal choice for any occasion. Whether it’s a birthday, anniversary, or just a special treat, our gift cards offer the gift of unforgettable experiences for everyone.
Find out more HERE