Event Finder
The Winter Gardens Blackpool is Good To Go! We have been awarded the Visit England “We’re good to go” Industry Standard. This confirms that Winter Gardens Blackpool meets the Government and Public Health Guidance on COVID-19 measures being in place to ensure a safe visit for out Guests.
We have introduced a range of new policies and procedures to ensure our venue remains as safe as possible for all our guests. Please take a look at the measures we have put in place.
Your responsibility
- If you feel unwell before arriving please do not visit, stay away from the venue. Refunds or exchanges will be made available to those who become unwell after booking tickets.
- Observe social distancing at all times and avoid waiting in public areas.
- Wash your hands frequently and make use of the sanitising stations with our compliments.
- Follow government guidelines throughout your experience.
Policies & procedures
Cashless Venue
The Winter Gardens Blackpool will be cashless, only card or contactless payments will be accepted across all our venues.
Track & Trace
Contact details must be provided at time of booking for the purposes of 'Track & Trace'. If attending the cafe, bar or a non ticketed event you will be required to provide details upon entry. All details will be held securely in accordance with GDPR and for the purposes of contact tracing only.
One way system
A one-way system will operate throughout the venue, please follow the signage and maintain social distancing throughout your visit.
Temperature Checks & Face Coverings
Upon arrival guests may be temperature checked for your own safety. Face coverings are mandatory upon arrival at the venue and whilst moving through public areas unless your are exempt. Face masks may only be removed when consuming food or drink purchased in the venue.
Limited Capacity
We’re limiting the number of seats, ensuring unoccupied seats between each group to ensure social distancing requirements are met. All our venues will be operating with limited capacities to ensure your safety and allow ample space for social distancing. Prebooking is advised where possible.
Ticketing
Tickets will be available to purchase online through Ticketmaster, allowing you to print at home or present e-tickets on arrival. Tickets can be purchased in person where contactless payments are encouraged. You will be asked to provide your details at time of booking for 'track and trace' purposes. All data will be handled securely in accordance with GDPR.
Food & Drink
A range of pre-packaged food and drinks will be available to purchase ahead of arrival with online payment and collection from a specified location within the venue, ensuring a contactless experience. Food and drink will still be available to purchase when you arrive, contactless payments are encouraged.
Frequent Thorough Cleaning & PPE
More frequent and thorough cleaning will take place throughout the venue with enhanced deep cleans between each event of all facilities. All our teams have received Covid secure and new safety and hygiene routine training and will be equipped with personal protective equipment for your safety and ours.
Arrival
If you're attending a time specific event arrive in good time for your experience but no more than 30 minutes before the advertised start time if applicable. Ensure your printed tickets or e-tickets are ready for visual inspection upon arrival to avoid queues.
Sanitary Stations
Sanitary stations will be located throughout the venue with antibacterial gels for your convenience.
